Business-savvy, passionate and ambitious professional, I dedicate myself to the development of individual hotels and talents.

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Education & Training

2017 IHMP (AccorHotels' Leaders Development Program)
2012 ESSEC Business School, MBA in Hospitality Management (IMHI)
2011 Exchange Program (4 months) with Hong Kong Polytechnic University, School of Hotel & Tourism
2010 European Center of International Hospitality Management (CMH), Bachelor in Hospitality Management

Professional Experience

Jun 2016 - present Director of Rooms & Revenue | Pullman Luang Prabang (pre-opening)
  • Adapted SOPs, Job Descriptions, Rosters for Rooms Division and Spa
  • Prepared BoQs, Defect Lists
  • Processes Recruitment, Installation & Induction of the teams
  • Established the Budget and Rate grid
Jan 2015 - Jun 2016 Revenue Manager | Pullman Khao Lak (re-branding)
  • Completed the configuration of Accor multi-property systems (TARS, EasyRMS)
  • In charge of the Reservations department (1 manager, 1 supervisor, 2 agents)
  • Reported to the General Manager, and in direct contact with the owner
  • Responsible for the resort operations in the absence of the GM
Aug 2012 - Jan 2015 Revenue Manager | Sofitel Cairo Nile El Gezirah
  • Achieved an average RGI of 132 in 2012, 155 in 2013, over 170 YTD 2014
  • Became leader in RevPAR within the CompSet (Marriott, IC, Conrad…)
  • Prepared and presented the Budgets and Business Reviews to the Head Offices
  • Carried week-end duties, including times of turmoil and of high occupancy
Oct 2013 - Dec 2013 Revenue Manager | Sofitel Dubai Jumeirah Beach (Taskforce)
  • Achieved +10 points of RGI while maintaining Sofitel Cairo’ performances
  • Broke records in Room & Hotel Revenue, Average Rate and Full-house days
  • Developed a Management Trainee, now a successful Revenue Manager himself